1. Who We Are

Issymiano.com is a sourcing education and supplier research platform created to help small product-based businesses source smarter across fashion, beauty, home décor, kitchenware, liquidation, and related categories.

For privacy-related questions, you can contact us through our website contact page or by email at: hello@issymiano.com

2. Information We Collect

We may collect personal information when you interact with our website, purchase products, sign up for our newsletter, book a call, complete a form, or contact us.

• Name and email address
• Billing details required to process purchases
• Information submitted through sourcing questionnaires or contact forms
• Newsletter preferences and form responses
• Website usage data such as pages visited, device type, browser type, and general location data
• Order history and digital product access information

3. How We Use Your Information

We use collected information to operate the website, deliver products, provide services, and improve the user experience.

• To process digital product purchases and provide access
• To send supplier resources, newsletters, updates, and marketing emails when you subscribe
• To respond to enquiries, booking requests, and sourcing service requests
• To personalize supplier sourcing recommendations where applicable
• To improve website performance, content, products, and services
• To detect spam, abuse, fraud, or security issues
• To meet legal, accounting, tax, or compliance obligations

4. Newsletter & Email Marketing

If you sign up for our newsletter or free sourcing toolkit, we may send you sourcing tips, supplier insights, business resources, product updates, and promotional emails.

You can unsubscribe at any time using the unsubscribe link included in our emails.

5. Payments & Checkout

Purchases on Issymiano.com may be processed through WooCommerce and third-party payment processors. Payment providers may collect and process billing and transaction information securely.

We do not store full payment card details on our website.

6. Cookies & Tracking

Issymiano.com may use cookies and similar technologies to improve website functionality, remember preferences, measure performance, analyze traffic, and support marketing activity.

Cookies may be set by tools such as analytics providers, email marketing platforms, checkout systems, security tools, or embedded third-party services.

You can control or disable cookies through your browser settings, but some parts of the website may not work properly if cookies are disabled.

7. Third-Party Services We May Use

We may use trusted third-party tools to help operate the website and deliver services. These may include:

• WooCommerce for checkout and order processing
• Sender or other email marketing tools for newsletter delivery
• Google tools for analytics, search, or website performance
• Payment processors such as PayPal or other checkout providers
• Website hosting, security, caching, and performance tools
• Booking or form tools used for discovery calls and sourcing requests

These providers may process personal data according to their own privacy policies.

8. How Long We Keep Your Information

We keep personal information only for as long as necessary for the purposes described in this policy, including product delivery, customer support, legal compliance, accounting, tax records, email marketing, and business operations.

Newsletter subscribers remain on our mailing list until they unsubscribe or request removal.

9. How We Protect Your Information

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. This may include secure website hosting, SSL encryption, access controls, security plugins, backups, and limiting access to personal data.

However, no online platform can guarantee complete security.

10. International Users

Issymiano.com may be accessed by users from different countries. By using the website, submitting information, or purchasing products, you understand that your data may be processed in countries where our website, email tools, hosting, or payment providers operate.

11. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to personal data we hold about you
• Ask for incorrect data to be corrected
• Request deletion of personal data where legally possible
• Withdraw consent from email marketing
• Object to or restrict certain types of processing
• Request information about how your data is used

To exercise these rights, contact us at hello@issymiano.com.

12. Children’s Privacy

Issymiano.com is intended for business owners, entrepreneurs, and users interested in sourcing, retail, eCommerce, and product-based businesses. We do not knowingly collect personal information from children.

13. Links To Other Websites

Our website may contain links to suppliers, tools, platforms, social media pages, affiliate partners, or third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.

14. Updates To This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, tools, legal requirements, or business practices.

The latest version will always be posted on this page.